The Malaysian company wanted to change from paper to digital reporting. They had requirements such as the ability to search and produce reports on the fly.
The technicians are required to fill in service report forms.
To make it easier for them, we provided a digital e-service form exactly as their old forms but with more features.
We included two unique features to help them improve their speed:
The project managers are able to see reports under their supervision in a glance.
Once it's been determined that a report has been completed, the project manager updates the report status from a status dropdown list.
Upon completion of a report, clients will be automatically informed via e-mail.